Warranty
Stormer™ Warranty & Guarantee
12-Month Limited Warranty
Your Stormer™ is protected by a 12-month warranty covering manufacturing defects and internal malfunctions that occur under normal use.
If your Stormer™ stops working properly within this period, simply contact our support team at info@thestormer.com and we’ll replace it at no cost to you.
What’s Covered
This warranty covers:
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Internal motor or electronic malfunctions
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Manufacturing defects affecting performance
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Battery or charging issues not caused by misuse
What’s Not Covered
This warranty does not cover:
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Damage caused by misuse, accidents, or drops
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Normal wear and tear (scratches, dust buildup, discoloration)
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Unauthorized repairs or modifications
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Water damage or use outside intended purposes
How to Submit a Claim
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Email info@thestormer.com with your order number and a short description of the issue.
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Include clear photos or a short video showing the problem.
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Our team will review your claim and provide next steps or a replacement confirmation.
In most cases, you won’t need to return the defective unit.
Our Promise
We stand behind our products.
If you ever have a problem with your Stormer™, we’ll make it right — quickly, fairly, and without unnecessary hassle.